Shipping
We want your order to arrive quickly and exactly as promised — so here's the honest version.
Processing
Orders are processed within 1–2 business days. You'll get a tracking link by email as soon as your order ships.
Delivery estimates
- Canada: approximately 5–10 business days after processing.
- United States: approximately 6–12 business days after processing.
- International: approximately 10–20 business days, depending on destination and customs.
These are estimates, not guarantees — carriers and customs occasionally add time. We'd rather set honest expectations than over-promise.
Free shipping
Enjoy free shipping on CA and US orders over $75 CAD. Below that, shipping is calculated at checkout.
Duties & taxes
International orders may be subject to import duties or taxes set by your country. These are the customer's responsibility and are not included at checkout.
Tracking & questions
Every order ships with tracking. If anything looks stuck or your parcel hasn't moved, email hello@duskanddown.com and we'll chase it down with you.